This privacy policy aims to explain why we collect your data and how we are committed to protecting it.
SEG DIELECTRIQUES is committed to protecting your personal data and your privacy.
As such, and in accordance with the General Data Protection Regulation (hereinafter referred to as “GDPR”), we hereby inform you of the conditions under which your personal data may be processed by us.
We may collect and retain your personal data, in particular to:
Process and respond to your messages, Create and manage access to your accounts, Manage your newsletter subscriptions, Establish and monitor the commercial relationship that may result from your messages, Write a review/comment published on the site, Process your job application, Ensure accounting and management, Improve our monitoring and customer service, Manage the proper functioning and personalization of services, Send you commercial and advertising information according to your preferences, Detection of attacks and litigation against fraud, Remember your choices regarding the use of cookies, Process and respond to your requests to exercise your rights, To meet current or upcoming regulatory requirements
Contact details (for example, surname, first name, telephone number, email);
The processing of personal data implemented is based on:
Either on the consent of the data subject (Article 6.1.a of the GDPR) for all processing that requires prior consent. In online forms, mandatory fields are marked with an asterisk. If you do not answer the mandatory questions, we will not be able to provide you with the requested services.
Your data is retained for the time necessary to accomplish the purposes mentioned above.
The retention period for Customers’ personal data depends on the purpose concerned. In this context, Customers’ personal data is retained for the time necessary to complete their request. In the absence of any completion, personal data is deleted within the timeframes recommended by the National Commission for Information Technology and Civil Liberties (CNIL), within a period of three years from their collection, subject to: – legal possibilities and obligations regarding archiving, – obligations to retain certain data, for evidentiary purposes, and/or to anonymize them.
The Customer’s personal data collected and processed, for the purposes of executing the offers, is retained for the duration necessary for the management of the contractual relationship.
By way of derogation, personal data required to establish proof of a right or a contract is archived in accordance with legal provisions (5 or 10 years after the end of the commercial relationship, as applicable).
Your personal data is intended for SEG DIELECTRIQUES.
Our internal departments: They are processed by the staff of our various departments such as the commercial department or the department in charge of IT security. Technical subcontractors: Personal data concerning you may be transferred to our technical subcontractors (within the meaning of Article 4.8 of the GDPR) in a strictly controlled manner. In case of transfer, we ensure that subcontractors comply with the GDPR and take technical and organizational measures to guarantee data protection (Art. 28 of the GDPR).
We sometimes need to allow our partners to process, on our behalf, the personal information we hold about you for the purposes set out in this policy or for any other reason required by law.
The personal data of Customers collected is hosted in France.
In the case of using a provider located outside the European Union, we commit to verifying that appropriate measures have been put in place so that personal data benefits from an adequate level of protection.
We implement all organizational and technical measures to ensure an appropriate level of security for your personal data, and in particular to prevent any loss of confidentiality, integrity or accessibility.
We frequently back up data, Implement technical and organizational measures to ensure that the storage of Customers’ personal data is secure, for the duration necessary for the exercise of the purposes pursued.
In accordance with the Applicable Regulations, you have the following rights:
A right of rectification: you have the right to obtain the rectification of inaccurate data concerning you. You also have the right to complete incomplete data concerning you, by providing a supplementary statement. In the event of exercising this right, we commit to communicating any rectification to all recipients of your data,
A right to erasure: in certain cases, you have the right to obtain the erasure of your data. However, this is not an absolute right and we may, for legal or legitimate reasons, retain this data.
A right to restriction of processing: in certain cases, you have the right to obtain the restriction of processing of your data,
A right to data portability: you have the right to receive your data that you have provided to us, in a structured, commonly used and machine-readable format, for your personal use or to transmit it to a third party of your choice. This right only applies when the processing of your data is based on your consent, on a contract, or when this processing is carried out by automated means,
A right to object to processing: you have the right to object at any time to the processing of your data for processing based on our legitimate interest, a public interest mission, and those for commercial prospecting purposes. This is not an absolute right and we may, for legal or legitimate reasons, refuse your objection request,
The right to withdraw your consent at any time: you can withdraw your consent to the processing of your data when the processing is based on your consent. The withdrawal of consent does not compromise the lawfulness of the processing based on consent carried out before this withdrawal,
The right to lodge a complaint with a supervisory authority: you have the right to contact your data protection authority to complain about our personal data protection practices,
In accordance with the GDPR, the conditions for exercising these rights may vary depending on the legal basis of the processing mentioned in the first paragraph.
We will respond to any exercise of rights as soon as possible and in any case within 30 days of receiving the request.
We reserve the right:
In accordance with the provisions of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, users of the SEG DIELECTRIQUES site are informed of the identity of the various parties involved in its creation and monitoring.
This site, accessible at the URL segdielectriques.com (the “Site”), is edited by:
Lucas Roumiguiere, of French nationality (France), born on 24/06/2000,
The Site is hosted by the company O2Switch, located at 222 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand, (telephone or email contact: (+33) 4 44 44 60 40).
By phone: +33467516910
By email: sales@segdielectriques.com
By mail: ZI les Trouyaux, 34560 Poussan
The processing of your personal data is governed by our Privacy Charter, available from the “Personal Data Protection Charter” section, in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”).
SEG DIELECTRIQUES (hereinafter referred to as “the Company”) is committed to ensuring the protection of whistleblowers in accordance with French Law No. 2022-400 of March 21, 2022 (known as the “Waserman Law”) and European Union law, particularly Directive (EU) 2019/1937 of October 23, 2019, on the protection of persons reporting breaches of Union law.
This article outlines the procedures for handling reports, the guarantees provided to whistleblowers, and the dedicated channels for receiving alerts.
A whistleblower is any natural person who, in a disinterested and good-faith manner, reports or discloses a serious and substantiated violation or a serious threat to the public interest, of which they became aware in the course of their professional activities.
Such violations may include:
The Company provides the following channels for whistleblowers to submit their reports:
Reports may be submitted anonymously, in accordance with applicable legislation.
Every report received will be acknowledged within a maximum of 7 days from its receipt, unless the whistleblower has explicitly requested not to receive such acknowledgment.
The personal data of the whistleblower is processed in accordance with the General Data Protection Regulation (GDPR). Such data is retained only for as long as necessary for the investigation of the report and to ensure the right to a defense.
The Company commits to:
In the event of proven retaliation, the whistleblower may refer the matter to the competent authorities (Defender of Rights, criminal justice system, etc.).
Reports that are malicious, defamatory, or clearly unfounded do not benefit from the protection provided by law. Similarly, reports made for personal gain or with harmful intent are not covered by this framework.
For any questions regarding the protection of whistleblowers, you may contact:
These legal notices may be amended at any time. The current version is the one published on the Company’s website.